S7 Games Terms and Conditions

1. General Terms

By using the s7 games platform, you agree to these Terms and Conditions. These terms constitute a legal agreement between s7 games and its users. If you do not agree with these terms, please do not use our platform. s7 games reserves the right to change, modify, or update these Terms and Conditions at any time. Revised terms will become effective immediately upon publication on the website, and your continued use of the platform constitutes acceptance of the updated terms.

1.1 Definitions and Interpretation

Terms used in these Terms and Conditions are defined as follows:

• s7 games: The https://s7games.bet website and all associated services and platforms
• User/Player: Any person who is registered with s7 games and uses the platform
• Account: A player's personal registered profile on s7 games
• Bonus: Any promotional offer or reward provided by s7 games
• Balance: Total funds in player's account

1.2 Acceptance

To use s7 games, you must meet the legal age in your country and be at least 18 years old. You confirm that you are legally eligible to participate in online gaming and that it is not prohibited in your country. If you provide false information or misrepresent your age, your account will be permanently closed and any winnings will be forfeited. s7 games may request documents or verification at any time to verify your identity.

2. Account Registration and Use

2.1 Account Creation

To play on s7 games, you must register an account. During registration, you must provide accurate, complete, and current information. If there are any changes to your personal information, update them immediately. Only one account is permitted per person, household, address, email, or IP address. Creating multiple accounts is strictly prohibited and all accounts will be closed if detected. s7 games reserves the right to reject registration or close any account.

2.2 Account Security

Keeping your username and password confidential is entirely your responsibility. You are responsible for all activities and transactions conducted from your account. If you suspect unauthorized use of your account, contact s7 games Customer Support immediately. Use strong passwords and change them regularly. Never share your login credentials with anyone. s7 games is not liable for any damages resulting from unauthorized account use.

2.3 Account Verification

Before your first withdrawal or after deposits exceeding a certain amount, s7 games may request documents to verify your identity. Required documents include National ID Card, Passport, Driving License, Utility Bill, or Bank Statement. The verification process typically takes 24-48 hours. Your withdrawal may be delayed until verification is complete. Providing false or forged documents will result in permanent account closure.

3. Deposits and Withdrawals

3.1 Deposit Policy

S7 games supports various payment methods including Mobile Pay, Nagad, Rocket, Bank Transfer, and Cryptocurrency. Minimum deposit is BDT 500 and maximum is BDT 50,000 per transaction. All deposits are processed instantly and credited to your account. s7 games does not charge for deposits, but payment provider fees may apply. Use only payment methods registered in your name. Third-party payments are not accepted and will be refunded.

3.2 Withdrawal Policy

Withdrawal requests may take 24-72 hours to process. The minimum withdrawal amount is BDT 1,000 and the maximum is BDT 50,000 per day. Withdrawals may be delayed if your account verification is not complete. Withdrawals will not be processed if bonus turnover requirements are not met. Withdrawals will be processed to the same payment method used for deposit. s7 games may request additional verification for security and fraud prevention.

3.3 Transaction Security

All financial transactions are secured by SSL encryption and processed through leading payment providers. s7 games does not store your payment information, and all transactions are processed in PCI-DSS compliant systems. Your transaction history is accessible anytime from your account panel.

4. Bonuses and Promotions

4.1 Bonus Terms

S7 games offers various types of bonuses and promotions including Welcome Bonus, Deposit Bonus, Cashback, and Special Promotions. Each bonus has specific terms and turnover requirements that must be met. Bonus balance and real money balance are shown separately. Withdrawals cannot be made until bonus turnover is complete. Bonus abuse will result in forfeiture of bonus and associated winnings, and may lead to account closure.

4.2 Turnover Requirements

To withdraw a bonus, a specified amount of turnover must be completed. Typically, turnover requirements are 30-50 times the bonus amount. Different games have different turnover contributions. Slot games typically contribute 100%, while table games contribute 10-20%. Bonuses typically expire in 30 days, and turnover must be met within this period.

4.3 Promotion Changes

S7 games reserves the right to change, cancel, or modify bonuses and promotions at any time. New promotions are regularly announced on the website and via email. The same promotion cannot be claimed multiple times unless explicitly stated.

5. Gaming Rules

5.1 Fair Play

All s7 games are powered by Random Number Generator (RNG) technology, ensuring every outcome is completely random and fair. Our games are regularly audited and tested by independent agencies. Players have no ability to influence or manipulate game results. s7 games clearly displays the RTP (Return to Player) percentage for each game. In the event of any technical issue or game malfunction, the affected round will be voided and refunded.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of winnings:

• Bonus abuse through multiple accounts
• Collusion or playing in concert with other players
• Use of bots, scripts, or automated software
• Exploiting game or system bugs and errors
• Fraudulent activity or money laundering
• Offensive, harassing, or inappropriate behavior

5.3 Responsible Gaming

S7 games promotes responsible gaming and encourages players to play safely. You can set deposit limits, loss limits, and session time limits on your account. If you feel gaming is becoming a problem, use the self-exclusion option or contact Customer Support. We provide links and information for professional help organizations.

6. Responsibilities and Obligations

6.1 Player Responsibilities

As a player, you are responsible for ensuring that online gaming is legal in your country and that you comply with all local laws. It is your responsibility to keep your account information accurate and up to date. Ensuring your internet connection and device security is your responsibility. Controlling your budget and spending is your personal responsibility. s7 games is not responsible for your gaming activities or decisions.

6.2 s7 games Responsibilities

S7 games is committed to providing a safe, fair, and entertaining gaming environment. We are dedicated to keeping your personal and financial information secure. However, s7 games is not liable for any technical issues, internet disruptions, third-party service failures, or force majeure events. s7 games does not guarantee any profit from your gaming.

6.3 Limitation of Liability

S7 games is not liable for any direct, indirect, incidental, or consequential damages arising from your use. Our maximum liability is limited to your account balance. s7 games is not responsible for game outcomes, withdrawal delays, or third-party actions.

7. Account Closure and Suspension

7.1 Voluntary Account Closure

You may request account closure at any time by contacting Customer Support. All pending transactions must be completed and bonus requirements fulfilled before closure. Remaining real money balance can be withdrawn, but unused bonuses will be forfeited. Once closed, accounts cannot be reactivated.

7.2 Suspension by s7 games

S7 games reserves the right to suspend or close your account at any time without notice if you violate the Terms and Conditions. Grounds for suspension include multiple accounts, bonus abuse, fraud, money laundering, or inappropriate behavior. All funds in suspended accounts will be held pending completion of investigation. In cases of violation, winnings and bonuses will be forfeited.

8. Dispute Resolution

8.1 Complaint Process

If you have a complaint or dispute, first contact our Customer Support team by email at support@s7games.bet or via Live Chat. We try to respond to all complaints within 48 hours. For serious disputes, we will investigate and provide a resolution within 7-14 days. If you are not satisfied, you may contact an independent dispute resolution organization.

8.2 Legal Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of s7 games' licensing jurisdiction. Any dispute will first be attempted to be resolved through negotiation. If unsuccessful, both parties agree to arbitration.